Liveops Wins Prestigious Stevie Awards for Customer Experience

Scottsdale, United States - January 31, 2026 / Liveops /

Scottsdale, AZ - Liveops, a frontrunner in flexible customer experience solutions, has proudly announced its achievement of one Gold Stevie Award and three Silver Stevie Awards in the 2026 Stevie Awards for Sales and Customer Service.

For the second consecutive year, Liveops has been honored with the Gold Stevie Award for Customer Service Training or Coaching Program of the Year, along with Silver Stevie Awards for Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy. This consecutive Gold recognition underscores Liveops' commitment to learning and development, including its innovative Learning-as-a-Service (LaaS) model that enhances agent preparedness through efficient onboarding, certification, and coaching, enabling enterprise programs to launch swiftly while maintaining quality even as demand fluctuates.

The Stevie Awards for Sales and Customer Service celebrate the accomplishments of professionals in contact centers, customer service, business development, and sales on a global scale. These accolades highlight Liveops' results-oriented approach to service delivery, which integrates highly skilled on-demand talent, precision scheduling, and effective AI to assist enterprises in scaling operations without compromising quality, compliance, or customer trust.

"This recognition signifies our dedication to providing high-quality, flexible customer experience solutions that our clients can rely on," stated Molly Moore, Chief Operating Officer of Liveops. "Our trusted agent certification programs set a high standard for quality, while our ongoing investment in AI and LiveNexus-our AI and human orchestration platform-empowers us to assist enterprises in modernizing their customer experience operations with assurance. We are honored to be acknowledged as a reliable transformation partner and innovator in an ever-changing CX landscape."

Recently, Liveops launched LiveNexus by Liveops, an AI and human orchestration platform designed to help enterprises assess AI and automation use cases within a controlled environment, apply governance and measurement, and scale proven solutions into production.

"Our recognition across multiple Stevie categories reinforces that innovation at Liveops is centered on execution rather than hype," remarked Jim Watson, Chief Executive Officer of Liveops. "LiveNexus embodies this philosophy-enabling clients to modernize responsibly while upholding quality, compliance, and trust.

About Liveops

Liveops is transforming the concept of outsourced customer service in a modern, always-on environment, founded on the belief that authentic connections foster brand loyalty. For over 25 years, the company has combined cutting-edge technology with trusted, remote, and empathetic human expertise to provide agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, Liveops offers global reach with unmatched adaptability-assisting brands in meeting customer demands anytime, anywhere. From intricate interactions to seasonal spikes, the company proudly serves Fortune 500 and enterprise clients-delivering personalized experiences that build trust and create lasting impact. It's not outsourcing, it's outsmarting. About LiveNexus by Liveops

LiveNexus is the AI and human orchestration engine from Liveops that empowers enterprises to modernize customer experience with confidence. Leveraging real-world CX data and a nationwide talent network, LiveNexus allows brands to test, learn, and implement AI-driven solutions with operational rigor, accountability, and speed.

About The Stevie Awards

The Stevie Awards are presented across nine programs, including the Stevie Awards for Sales and Customer Service. Each year, the competitions attract thousands of entries from organizations worldwide and are evaluated by professionals from various sectors globally. The Stevie Awards honor exceptional performances in the workplace on a global scale.

Learn more.

Contact Information:

Liveops

1365 N. Scottsdale Rd, Suite 390
Scottsdale, Arizona 85257
United States

Shelby Bozekowski
+1(720) 209-2818
https://liveops.com

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