HRO Today Announces 2026 RPO Baker’s Dozen Customer Satisfaction Ranking

HRO Today announced the winners of its 2026 Baker’s Dozen Customer Satisfaction Ranking for RPO honoring organizations that earned the highest ratings from their customers.

• Korn Ferry tops the 2026 RPO ranking, giving companies a competitive edge by identifying the most effective recruitment partners for talent acquisition success.
• These RPO rankings help organizations find quality talent partners, improving employment opportunities and workforce development for better career outcomes.
• HRO Today's Baker's Dozen ranking uses a weighted algorithm analyzing service breadth, deal size, and quality from 450 client surveys across 335 companies.
• Korn Ferry leads KellyOCG in the 2026 RPO rankings based entirely on client feedback from extensive industry surveys.

“A ranking in the HRO Today Baker’s Dozen for RPO providers reflects the strength of provider-client relationships and the quality and effectiveness of services,” said Elliot Clark, CEO of SharedXpertise and Publisher of HRO Today. “Recognition based directly on client feedback makes this achievement particularly meaningful.”

To determine an overall ranking from this data, HRO Today analyzes results across three subcategories: service breadth, size of deals, and quality of service. Using a predetermined algorithm that weighs questions and categories based on importance, HRO Today calculates scores in all three subcategories as well as an overall score. This year, there were over 400 usable surveys completed from 334 different client companies of the ranked providers.

1. Korn Ferry
2. KellyOCG
3. Hudson Talent Solutions
4. PeopleScout
5. Cielo

HRO Today collects feedback annually through an online survey which they distribute to buyers directly through the HRO Today mailing lists and indirectly through service providers. Only those organizations that earned the highest ratings from their customers for quality of service, breadth of service and size of deals are part of the ranking. Based solely on feedback from buyers of the rated services, the ratings are not based on the opinion of the HRO Today staff.

For the full list of winners, visit HRO Today

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