Curated News
By: NewsRamp Editorial Staff
December 24, 2025
Liveops Recruits Thousands for Remote Tax Season Support Roles Nationwide
TLDR
- Liveops offers remote customer support roles for tax season, providing flexible income opportunities that allow individuals to work from home and gain experience with a leading tax software brand.
- Liveops recruits thousands of remote agents nationwide using an on-demand model that sources, certifies, and deploys them to handle tax season customer support with flexible scheduling.
- Liveops expands remote work access for underrepresented groups like caregivers and veterans, supporting local economies and helping families manage financial pressures with flexible income.
- Liveops has facilitated tax season support for decades, using a flexible model to quickly deploy empathetic agents during peak periods for major tax software clients.
Impact - Why it Matters
This initiative addresses multiple pressing societal needs by creating flexible employment opportunities during a period when many Americans face financial strain. The tax season represents one of the highest-demand periods for customer service, and Liveops' remote model breaks down traditional employment barriers that exclude caregivers, people with disabilities, military spouses, and those in rural areas. By offering schedule autonomy and eliminating commute requirements, this approach enables workforce participation from populations that often struggle with rigid job structures. For consumers, it means better service during tax filing season with reduced wait times. Economically, it distributes income more broadly across communities rather than concentrating it in corporate headquarters locations. The model also provides businesses with a scalable solution for seasonal demand spikes without long-term overhead commitments.
Summary
Liveops, a leading provider of flexible customer experience outsourcing solutions, has launched a nationwide recruitment drive for thousands of remote customer support agents ahead of the 2026 tax season. This initiative offers Americans the chance to earn income from home on their own schedules while supporting a major tax software brand. The company emphasizes its commitment to inclusive hiring, specifically targeting underrepresented groups such as single parents, military spouses, caregivers, bilingual candidates, women (who comprise about 77% of their agent community), veterans, retirees, and individuals with disabilities. By eliminating geographic barriers through its remote model, Liveops aims to provide economic opportunities to those often overlooked in traditional employment markets.
Chief Operating Officer Molly Moore stated that Liveops believes meaningful work should be accessible to everyone, regardless of location or life circumstances. The company's flexible scheduling allows customer support professionals to choose their work hours around caregiving, family commitments, education, or secondary income needs. This approach not only benefits agents but also helps clients by providing scalable, resilient workforce coverage during peak tax season demand without additional facility costs. Liveops has decades of experience managing tax season engagements, using its on-demand model to quickly source, certify, and deploy well-suited agents who deliver prompt, empathetic service that minimizes hold times and enhances customer satisfaction.
The economic impact extends beyond individual earnings, as the Liveops model keeps income within local communities rather than centralizing work in single locations. Thousands of individuals will gain valuable customer support experience with a nationally recognized brand during one of the busiest service periods of the year. CEO Jim Watson noted that their flexible sourcing strategy benefits both individuals and clients by engaging a diverse, motivated talent pool while offering clients a workforce prepared to meet real-world demands. For those interested in these opportunities, Liveops encourages applicants to visit their website to learn more about joining their network of remote customer support professionals.
Source Statement
This curated news summary relied on content disributed by Press Services. Read the original source here, Liveops Recruits Thousands for Remote Tax Season Support Roles Nationwide
