Curated News
By: NewsRamp Editorial Staff
September 09, 2025
UGI Warns Customers About Sponsored Ad Scams Targeting Emergency Calls
TLDR
- Protect yourself from UGI scammers by calling only 800-276-2722 to avoid financial exploitation and ensure legitimate assistance.
- Scammers create sponsored ads with fake UGI numbers, tricking callers into paying for free services that UGI provides at no cost.
- Spreading awareness of UGI's legitimate number helps protect vulnerable customers from fraud and ensures safe gas leak investigations.
- Scammers use sponsored online ads to hijack UGI's customer service, creating fake numbers that charge for free emergency services.
Impact - Why it Matters
This scam directly endangers public safety by delaying emergency response to gas leaks—situations where minutes count. Natural gas leaks can lead to explosions, fires, or health hazards, and fraudulent calls redirecting customers to scammers instead of trained professionals create life-threatening delays. Financially, victims are being tricked into paying for services that should be free, exploiting vulnerable moments. The widespread nature of sponsored online ads means anyone searching for utility help could fall victim, highlighting the critical need for vigilance and verification of official contact information through trusted sources like www.ugi.com.
Summary
UGI Utilities, Inc., a major natural gas and electric utility serving over 760,000 customers, has issued an urgent warning about sophisticated online scams targeting consumers through sponsored ads. Fraudulent advertisements appearing in search results and social media platforms are tricking customers into calling fake phone numbers when they need assistance with gas leaks or account issues. These scammers are exploiting emergency situations by convincing callers they must pay for leak investigations—a service UGI always provides free of charge—and redirecting legitimate customer service inquiries to malicious actors.
The company emphasizes that there is only one legitimate contact number for all emergencies and account matters: 800-276-2722. Customers who smell natural gas should immediately evacuate to a safe distance (at least a football field away) before calling this number or 911. This alert aligns with ongoing warnings from the Federal Trade Commission about sponsored ad scams containing fraudulent contact information. For additional information, customers can visit the official UGI website at www.ugi.com to verify legitimate communication channels and protect themselves from these deceptive practices.
Source Statement
This curated news summary relied on content disributed by Reportable. Read the original source here, UGI Warns Customers About Sponsored Ad Scams Targeting Emergency Calls
