From Solo Founder to 90 Staff: Sydney NDIS Provider's Journey

What began as a single founder's vision in 2018 has grown into one of Sydney's most recognised names in disability support. Ability to Achieve Pty Limited, a registered NDIS provider based in Sydney, has built a reputation for delivering high-quality, person-centred Supported Independent Living services to participants across the city. With a team now exceeding 90 staff members, the organisation stands as a testament to what happens when genuine care meets determined leadership.

Deb Merhi founded Ability to Achieve Pty Limited after observing firsthand the gaps that existed in the disability support sector. Having worked closely with individuals living with disability, she recognised that many NDIS participants were not receiving support that truly reflected their individual needs, goals, or aspirations. The services available at the time often felt transactional, focused more on task completion than on building real independence. Deb believed there was a better way - and in 2018, she set out to create it. The organisation's growth has been deliberate rather than rapid for its own sake. Deb understood that scaling too quickly in the disability support sector risks compromising the quality of care, and that was never an acceptable outcome. Instead, Ability to Achieve Pty Limited grew its team carefully, recruiting support workers, coordinators, and allied health professionals who shared the same commitment to participant dignity, choice, and genuine empowerment. Today, with more than 90 staff members, the organisation delivers services that remain as personalised and attentive as they were when Deb was working directly with her first clients.

At the heart of what Ability to Achieve Pty Limited offers is its NDIS Supported Independent Living program. SIL NDIS funding is designed to help participants who require assistance with daily tasks live as independently as possible, whether in their own home or in shared accommodation. For many participants, SIL accommodation serves as the bridge between institutional care and true independence - and Ability to Achieve Pty Limited has made it their mission to ensure that bridge is built with care, respect, and a deep understanding of each individual's goals. The ndis supported independent living model delivered by Ability to Achieve Pty Limited is not a one-size-fits-all approach. Every participant who enters the program is treated as an individual with a unique story, unique needs, and unique aspirations. The organisation works closely with participants, their families, and their support coordinators to develop living arrangements and support plans that genuinely reflect what each person wants from their life. This collaborative approach is one of the reasons Ability to Achieve Pty Limited has become a trusted name in disability support Sydney.