Curated News
By: NewsRamp Editorial Staff
September 16, 2025
Aureon Launches AI-Powered Ascend for Teams with Intermedia Partnership
TLDR
- Aureon's Ascend for Teams platform gives businesses a competitive edge with enterprise-grade UCaaS and CCaaS capabilities powered by Intermedia's AI technology.
- Ascend for Teams integrates unified communications and contact center services through flexible cloud deployment with robust scalability and security features.
- This platform enhances workplace collaboration and customer service efficiency, creating better communication experiences for businesses and their clients.
- Aureon partners with Intermedia to launch an AI-powered communications platform that unifies calling and contact center services in the cloud.
Impact - Why it Matters
This development matters because unified communications and contact center solutions are critical for modern business operations, especially with the rise of remote and hybrid work models. The partnership between Aureon and Intermedia brings enterprise-grade AI-powered communications technology to businesses of all sizes, potentially leveling the playing field for smaller organizations that previously couldn't afford sophisticated UCaaS and CCaaS platforms. For readers, this means more efficient customer service interactions, improved team collaboration regardless of location, and potentially lower communication costs through cloud-based solutions. In an increasingly digital business environment, having reliable, scalable communications infrastructure is essential for competitiveness and customer satisfaction.
Summary
Aureon, a trusted technology solution provider with over four decades of expertise, has launched Ascend for Teams, an advanced Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) platform powered by Intermedia Cloud Communications, a global leader in AI-powered communications. This innovative solution represents a significant partnership between Aureon's trusted technology expertise and Intermedia's award-winning cloud communications platform, delivering enterprise-grade calling and contact center capabilities through a seamless cloud-based experience.
The platform enhances how businesses connect, collaborate, and serve customers with flexible deployment options, robust integrations, and scalability for organizations of all sizes. George O’Neal, President and CEO of Aureon, emphasized that Ascend for Teams builds on the company's mission to simplify technology so businesses can focus on growth and customer service. Jonathan McCormick, COO and CRO of Intermedia, highlighted how the partnership combines Aureon's expertise with Intermedia's AI-powered platform to help businesses work smarter, accelerate decision-making, and deliver better customer outcomes.
Available now through Aureon, Ascend for Teams enables organizations to unify their communications, reduce complexity, and improve productivity while providing the flexibility, reliability, and innovation needed for the future of work. Businesses interested in learning more can visit www.aureon.com/solutions/unified-communications to explore how this solution can transform their communication infrastructure and customer engagement strategies.
Source Statement
This curated news summary relied on content disributed by citybiz. Read the original source here, Aureon Launches AI-Powered Ascend for Teams with Intermedia Partnership
