SEATTLE–(BUSINESS WIRE)–Marchex, which harnesses the power of AI and conversational intelligence to drive revenue acceleration and operational excellence, today announced that Edwin Miller, CEO, is stepping down from this role and will be serving as a senior advisor to the Chairman going forward. In addition, the Company announced that Troy Hartless, Chief Revenue Officer, has also been appointed President; Francis Feeney, Chief Corporate and Legal Affairs Officer, has also been appointed Chief Operating Officer; and Brian Nagle, Senior Vice President, Controller, has been appointed Chief Financial Officer.

“I want to personally thank Edwin for his leadership at Marchex,” said Russell Horowitz, Chairman. “We have made substantial progress in Marchex’s evolution since Edwin joined to lead the Company, and we wish him all the best in his future endeavors. With a growing portfolio of AI products and capabilities that are driving our increasing sales pipeline, Marchex is in a position to expand our customer penetration and grow our addressable market. As we continue in this transition to a future focused on growth, I look forward to working closely with Troy, Frank, Brian and the rest of the team as we continue executing on Marchex’s increasing opportunities and strategic evolution.”

“I am proud of the role that I have played at Marchex since I joined the Company in February of 2023, leading the ‘OneStack’ initiative, the alignment of the business and the building of a more unified organization,” said Miller. “Marchex is well positioned for future growth, with innovative AI driven product offerings and increasing operating and cost efficiencies, and it is the right time for me to seek my next challenge. I want to thank Marchex’s employees for all of their support during my time at the Company.”

THE FOLLOWING FORWARD-LOOKING LOOKING STATEMENTS REFLECT MARCHEX’S EXPECTATIONS AS OF THE DATE HEREOF

Marchex currently anticipates that its financial results for the third quarter of 2025 will be in the range of the financial outlook provided in its second quarter 2025 earnings release.

For more information about Marchex and its conversation intelligence solutions, visit www.marchex.com.

About Marchex

Marchex harnesses the power of AI and conversational intelligence to provide actionable insights aligned with prescriptive vertical market data analytics, driving operational excellence and revenue acceleration. Marchex enables sales, marketing, service, operations, and executive teams to optimize customer journey experiences across omnichannel communication channels. Through our prescriptive analytics solutions, we enable the alignment of enterprise strategy, empowering businesses to increase revenue through informed decision-making and strategic execution. Marchex provides conversational intelligence AI-powered solutions for market-leading companies in leading B2B2C vertical markets, including several of the world’s most innovative and successful brands.

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