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By: citybiz
November 5, 2025

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Empire Access Introduces Business Advantage Program to Support Local Small Businesses

Empire Access, a leading fiber internet service provider serving communities across New York and Pennsylvania, today announces the launch of Empire Access Business Advantage. The new solution delivers advanced, fully managed Wi-Fi and networking services designed specifically for small and medium-sized businesses. Powered by Calix, Empire Access Business Advantage gives business customers the ability to simplify network management, enhance security, and ensure reliable performance across their operations.

With Empire Access Business Advantage, customers can create dedicated business and guest networks, manage security settings, and monitor activity through the Empire Access CommandWorx simple mobile app interface. Empire Access Business Advantage is designed to provide business owners with enterprise-level reliability and protection without the need for in-house IT management.

“Local businesses are the backbone of the communities we serve,” said Kevin Dickens, CEO of Empire Access. “With Empire Access Business Advantage, we’re delivering enterprise-grade Wi-Fi performance, built-in security, and the simplicity of managed connectivity, backed by our 24/7/365 local support teams. It’s another way we’re helping small businesses stay connected, secure, and focused on serving their customers.”

The Empire Access Business Advantage solution includes:

  • Separate business and guest Wi-Fi networks with customizable access controls
  • Advanced security features including content filtering and threat protection
  • Proactive monitoring and automatic software updates
  • Built-in analytics for real-time insights into device and bandwidth usage
  • Optional cellular backup for continuous connectivity during outages
  • Convenient mobile app for simple, secure network management

Empire Access Business Advantage is available to businesses throughout the company’s service areas in New York and Pennsylvania.

To learn more about Empire Access’ services, visit www.empireaccess.com.

About Empire Access
Founded in 1896 with a single telephone line in Prattsburgh, NY, Empire Access has grown significantly as a local communications provider serving large areas of Upstate New York and Northern Pennsylvania. Empire Access offers a wide range of products and services from scalable high-speed fiber optic internet, TV, phone, and advanced security solutions. Responding to a variety of business and consumer needs, Empire Access continues to expand into new areas while retaining a strong focus on local and personalized customer service. In 2017, 2018, and 2021, Empire Access has been awarded for Best Internet Service Provider in the Southern Tier region of New York, the Southern Tier Award as well as the best FLX Award. Empire Access was named the fastest Internet Service Provider in the Northeastern United States for two consecutive years by PC Mag. In January of 2023, Empire Access closed on a majority investment from funds controlled by Antin Infrastructure Partners. Learn more at www.empireaccess.com.

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citybiz

citybiz is a publisher of news and information about business, money, and people - including interviews, questions and answers with thought leaders. citybiz reaches business owners, C-level, senior managers and directors in 20 major U.S. city markets.