NEW YORK, NY, January 30, 2026 /24-7PressRelease/ -- CollectionPro Services LLC, a reputed provider of accounts receivable recovery services, especially from Out-of-Network (OON) claims through Independent Dispute Resolution (IDR) arbitration, has announced today a strategic partnership with a prominent Revenue Cycle Management (RCM) company to manage and resolve its growing volume of out-of-network claims.

Under this partnership, CollectionPro will serve as the dedicated OON and No Surprises Act (NSA)-IDR arm for the billing organization, bringing its deep proficiency in balance billing laws, expert understanding of the federal arbitration process, and contingency-based recovery model to support complex payer disputes and underpaid claims.

In recent times, healthcare reimbursement has grown more complex than ever, with increased regulatory ramifications and highly intensified payer scrutiny. This has resulted in OON claims and NSA-IDR arbitration emerging as one of the most specialized and high-risk areas within revenue cycle operations. Many full-service RCM companies, in spite of being intrinsically strong in core billing, coding, and follow-up with respect to in-network claims, lack the niche legal, regulatory, and operational infrastructure required to consistently succeed in the out-of-network domain.

This partnership reflects a growing industry trend of RCM firms turning to specialized partners to manage OON and IDR workstreams that demand a different level of expertise.

"Out-of-network recovery and IDR arbitration are no longer extensions of routine A/R," commented Maverick Johnson, the spokesperson of CollectionPro. "They are legal-regulatory processes that require mastery of NSA rules, QPA benchmarks, documentation standards, and arbitration strategy. Our role is to become the specialist engine behind RCM companies that want results without building this capability in-house," he went on to add.

A Specialized Partner for a Complex Problem

With more RCM companies lining up for partnering with them, especially in the wake of their most recent collaboration, CollectionPro is rapidly emerging as a preferred partner for RCM companies seeking reliable, scalable solutions for:

1) Out-of-Network claim recovery

2) No Surprises Act–mandated IDR arbitration

3) Complex payer disputes across high-value specialties

The company's core differentiation lies in its singular focus on NSA-IDR and OON recovery, supported by:

1) Resident NSA and IDR experts with hands-on arbitration experience and strong legal acumen

2) Top-notch performance metrics with 10,000 cases contested till date and 92% success rate

3) Turnkey dispute management, from claim analysis, scrubbing, collecting requisite documents, re-coding and re-filing, to pushing corrected claims through the arbitration process and post-award recovery

4) Low, contingency-based pricing of just 10%, aligning fees strictly with recovered revenue

This model allows RCM partners to offer OON and IDR services to their provider clients without incurring fixed costs, hiring legal specialists, or assuming regulatory risk.

Meeting a Growing Market Need

Since the implementation of the No Surprises Act in 2022, the volume of IDR cases has surged far beyond initial federal projections. Providers and RCM companies alike face mounting backlogs, rising arbitration fees, and increasingly technical payer arguments tied to Qualified Payment Amounts (QPA), coding, and medical necessity.

For many RCM firms, the choice is clear: either invest heavily in building an in-house NSA-IDR practice, or partner with a specialist that already operates at scale.

"RCM companies are realizing that OON and IDR are not just another workflow; they are a separate discipline," said Johnson, adding, "Our partnerships allow them to protect client revenue, enhance their service portfolio, and stay compliant, without diluting focus from their core operations."

Expanding Through Strategic Partnerships

This latest partnership marks another milestone in CollectionPro's rapid expansion as the dedicated OON and IDR partner of choice for RCM organizations across the United States.

By combining regulatory depth, arbitration expertise, and a performance-based, no-risk pricing model, CollectionPro is enabling RCM companies to turn one of the most challenging reimbursement problems in healthcare into a predictable, recoverable revenue stream.

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