Curated News
By: NewsRamp Editorial Staff
September 16, 2025
UGI Warns Customers About Sophisticated Scammers Impersonating Utility
TLDR
- Scammers are targeting UGI customers with fake ads and phone numbers, so always verify the official number to avoid financial loss and maintain security.
- UGI Utilities warns customers to call only 800-276-2722, verify worker IDs, and check official websites to prevent falling for fraudulent payment requests.
- UGI's alert helps protect vulnerable customers from scams, fostering trust and safety in essential utility services for communities.
- Scammers use sponsored online ads with fake UGI numbers, but the real number is 800-276-2722 for secure contact.
Impact - Why it Matters
This news matters because utility scams directly threaten household finances and personal safety. Scammers targeting essential services like gas and electricity prey on vulnerable customers who may be facing service issues or emergencies. Financial losses from these scams can be significant, but the greater danger lies in allowing unauthorized individuals posing as utility workers into homes, potentially leading to theft or safety hazards. As digital fraud becomes more sophisticated, consumers must remain vigilant about verifying contact information through official channels rather than search engine results, which scammers increasingly manipulate through sponsored ads. This alert serves as a critical reminder that utility companies never demand immediate payment through unsolicited calls or visits.
Summary
UGI Utilities, Inc. is warning customers about sophisticated scammers who are creating fraudulent online advertisements and phone numbers to impersonate the utility company. These scammers target customers searching for UGI's contact information online, attempting to trick them into paying for services that are actually free, such as natural gas line installations. In one recent case, a customer was nearly defrauded of $1,350 after calling a fake number found online, highlighting the growing sophistication of these schemes that exploit digital search platforms.
The company emphasizes that there is only one legitimate phone number to reach UGI: 800-276-2722, which is prominently displayed on their official website at www.ugi.com and through customer communications. UGI Vice President Dan Adamo stresses the importance of vigilance, noting that scammers are increasingly using sponsored ads on search engines and social media to deceive customers. This warning comes less than a week after UGI's previous alert about similar fraudulent activities, indicating an escalating threat to consumer security.
Beyond phone scams, UGI also cautions customers about door-to-door imposters posing as utility workers. The company advises customers to always request photo identification from anyone claiming to represent UGI, as legitimate employees wear branded uniforms, drive marked vehicles, and carry proper credentials. Customers should immediately report suspicious activity by calling the verified UGI number to protect themselves from financial fraud and potential safety risks associated with unauthorized individuals accessing their homes.
Source Statement
This curated news summary relied on content disributed by Reportable. Read the original source here, UGI Warns Customers About Sophisticated Scammers Impersonating Utility
