Curated News
By: NewsRamp Editorial Staff
February 02, 2026
Texas Home Care Agency Wins Local & National Awards for Caregiver-First Approach
TLDR
- A Place At Home - North Austin's dual awards demonstrate superior reliability and caregiver retention, offering families a trusted advantage in home care selection.
- The awards are based on ongoing third-party surveys of clients and caregivers, ensuring consistent quality rather than single voting events.
- By prioritizing caregiver support and continuity, the agency creates better daily experiences for seniors and more stable, compassionate care in communities.
- The agency employs family pairs like mother-daughter teams and retains its first caregiver for over two years, showing rare continuity in home care.
Impact - Why it Matters
This news matters because it highlights a critical but often overlooked factor in quality senior care: caregiver support and retention. In an industry plagued by high turnover rates, which can lead to inconsistent care and emotional distress for vulnerable seniors, A Place At Home - North Austin's success demonstrates that prioritizing caregivers directly translates to better outcomes for clients. For families navigating the stressful process of finding home care, these awards provide tangible evidence of an agency's reliability and commitment, reducing uncertainty. On a broader scale, this model challenges industry norms by showing that investing in caregiver satisfaction—through respect, support, and fair treatment—is not just ethical but also operationally effective, potentially inspiring other agencies to adopt similar practices and improving standards across the sector. Ultimately, this impacts anyone with aging loved ones by promoting a care environment where stability and compassion are prioritized, ensuring seniors receive dignified, consistent support in their homes.
Summary
A Place At Home - North Austin, a home care agency based in Round Rock, Texas, has achieved remarkable recognition on both local and national levels, solidifying its reputation for exceptional service. Earlier this year, the agency was voted Best Home Care Agency by the community in the Best of Round Rock awards, an honor that reflects broad public trust and participation. This local acclaim has now been powerfully reinforced by national validation, as the agency earned two prestigious 2025 Best of Home Care® awards in its first year of eligibility: Provider of Choice and Employer of Choice. These dual honors, administered by BestOfHomeCare.com and operated by Activated Insights, are particularly significant because they are based on ongoing third-party surveys of real clients and caregivers conducted monthly, highlighting reliability over time rather than a single moment. Together, these awards tell a compelling story: families trust the care provided, and caregivers choose to stay with the agency, creating a rare continuity that directly benefits clients.
The driving force behind this success is the agency's philosophy of "putting care back in caregiving," championed by owners Stacey and Bryan Eisenberg. Stacey Eisenberg, a senior care expert with decades of experience, emphasizes that this caregiver-first approach begins with supporting caregivers so they can consistently show up for clients with compassion and stability. This commitment manifests in tangible ways, such as the agency still employing one of its very first caregivers more than two years later and including multiple family pairs working side by side, including a mother and daughter, a husband and wife, and two sisters. This level of staff retention and familial teamwork is uncommon in the home care industry and fosters deep, trusting relationships between caregivers and the families they serve. The agency's mission is rooted in advocating for recognition, training, and dignity for caregivers, believing that when caregivers are respected and supported, they provide the highest quality care to seniors in need.
Serving families throughout North Austin, Georgetown, Sun City, Cedar Park, Wells Branch, Hutto, Leander, and Round Rock, A Place At Home - North Austin provides compassionate, relationship-based in-home care that is deeply connected to the local community. The agency's consistent recognition—from the community-driven Best of Round Rock award to the survey-based Best of Home Care® honors—demonstrates a holistic excellence that resonates with both clients and employees. For families seeking reliable care for their loved ones, these awards serve as a strong indicator of an agency that values both the well-being of seniors and the professionals who support them, ensuring stability and quality in an often unpredictable sector.
Source Statement
This curated news summary relied on content disributed by Newsworthy.ai. Read the original source here, Texas Home Care Agency Wins Local & National Awards for Caregiver-First Approach
