Curated News
By: NewsRamp Editorial Staff
January 29, 2026

NFON Launches NEXUS 2026 to Scale AI Business Communications with 250+ Partners

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TLDR

  • NFON's NEXUS partner program and modular license model give partners a competitive edge by simplifying sales and enabling scalable AI solutions for new market segments.
  • NFON's strategy combines a modular license model with structured partner enablement through NEXUS CONNECT 2026, systematically scaling AI-based business communications across Europe.
  • NFON's AI integration improves business communications, making companies more efficient and enhancing customer interactions for better service and growth opportunities across Europe.
  • NFON's hackathon engaged 60 partners in hands-on AI configuration, demonstrating practical co-creation beyond traditional training for real-world communication solutions.

Impact - Why it Matters

This news matters because it signals a major shift in how businesses will communicate and operate. NFON's large-scale integration of AI into core telephony and customer engagement tools means that everyday business processes—from handling customer calls to internal collaboration—are becoming more automated and intelligent. For companies across Europe, especially small and medium-sized enterprises, this could lead to significant efficiency gains, cost savings, and improved customer experiences. As AI becomes a standard, embedded feature rather than a niche add-on, businesses that adopt these solutions early may gain a competitive edge through enhanced productivity and data-driven insights. Furthermore, NFON's partner-focused strategy ensures that these advanced technologies will be more accessible and customizable, potentially accelerating digital transformation across various industries and helping businesses future-proof their communications infrastructure in an increasingly AI-driven economy.

Summary

NFON AG, a leading European provider of integrated business communications, has launched NEXUS CONNECT 2026, marking a significant milestone in its NFON Next 2027 strategy program. This initiative brings together over 250 partners to operationalize the company's transformation from traditional cloud telephony to AI-based business communications. At the core of this strategy are two key elements: a new modular license model that packages business telephony with AI services like AI Essentials, and the NEXUS partner program, which consolidates partner roles and commission models into a unified framework. The event, described by CEO Andreas Wesselmann as the start of a new joint growth phase, aims to simplify commercial setups, reduce portfolio complexity, and strengthen partner enablement to scale AI solutions across Europe.

The company's strategic focus is firmly on embedding artificial intelligence as an integral part of its service portfolio, structured around three key areas: Business Telephony, Intelligent Assistant, and Customer Engagement. AI functions such as call transcription and summaries are being rolled out even on desk phones, while standardized AI agents drive automation in the Intelligent Assistant portfolio. Executive Vice President Alexander Wettjen emphasizes that AI is not merely an add-on but a natural, monetizable component of the offering. To accelerate market penetration, NFON is heavily investing in partner enablement through hands-on formats like hackathons, where over 60 partners recently collaborated with NFON experts on real-world use cases, moving beyond traditional training to co-creation and direct implementation.

This partner-centric approach is seen as a critical success factor for NFON's ambition to become Europe's leading provider of AI-based business communications. The company's renewed certification as a Top Employer 2026 underscores its commitment to building scalable structures alongside a strong corporate culture. With the operational framework now in place via NEXUS CONNECT 2026, NFON is poised to drive the next phase of growth through the interplay of scaling, monetization, and systematic partner collaboration. The original release can be viewed on www.newmediawire.com, highlighting the company's accelerated push into AI and solutions-based growth with its extensive partner ecosystem.

Source Statement

This curated news summary relied on content disributed by NewMediaWire. Read the original source here, NFON Launches NEXUS 2026 to Scale AI Business Communications with 250+ Partners

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