Curated News
By: NewsRamp Editorial Staff
September 18, 2025

Lakeside Software Welcomes Back Daniel Salinas as COO to Drive AI-Powered Growth

Reddit Discuss on LinkedIn Discuss on Substack
Original Source

TLDR

  • Lakeside Software's AI-driven solutions provide competitive advantage by saving companies millions through data-driven IT decisions and optimized resource allocation.
  • Lakeside uses endpoint sensors and automation to monitor device data, detect anomalies, and deploy fixes, reducing help desk tickets by over 205,000 monthly.
  • Lakeside improves digital employee experiences by preventing IT issues before they occur, creating more productive and seamless workplace environments for all employees.
  • A major bank saved $9 million using Lakeside's data to identify only 600 of 7000 laptops needed replacement, demonstrating powerful cost optimization.

Impact - Why it Matters

This news matters because it highlights how strategic leadership and advanced technology are transforming IT from a cost center into a value driver for businesses. With the shift to hybrid work, digital employee experience has become critical to productivity and operational efficiency. Lakeside's focus on AI, automation, and data insights enables organizations to prevent IT issues before they impact employees, saving millions in unnecessary expenses (like the $9 million laptop refresh example) and boosting overall performance. For readers, this means their workplaces could become more seamless and reliable, reducing frustration and downtime while freeing up IT budgets for innovation rather than firefighting. It also underscores the growing importance of IT leadership that bridges technical and business goals, ensuring technology investments deliver tangible returns.

Summary

Lakeside Software, a leader in digital employee experience and desktop analytics, has welcomed back Daniel Salinas as Chief Operating Officer, marking a significant strategic move for the company. Salinas, who previously served as Vice President of Business Development at Lakeside from 2010 onward, brings over 25 years of enterprise IT leadership experience, including 18+ years at IBM where he directed global sales initiatives for smart business desktop cloud solutions. His return to Lakeside, working alongside CEO Mike Schumacher, positions him to steer global Sales, Customer Success, Customer Support, and Business Development, leveraging his technical insight and business execution skills to drive the company's next phase of growth fueled by AI and edge observability.

In a revealing Q&A with citybiz, Salinas outlined how Lakeside is evolving to meet the needs of today's hybrid, fast-paced workplace by transforming IT from a reactive support function into a proactive, data-driven hero of the business. The company provides EUC (End-User Computing) teams with deep data insights and trustworthy automation, similar to what Site Reliability Engineers use, enabling them to prevent issues rather than chase tickets. A compelling example shared was how a major bank used Lakeside's endpoint sensors to analyze real-world usage data, discovering that only 600 out of 7,000 laptops needed replacing during a planned refresh, saving approximately $9 million and redirecting funds to other projects.

Salinas emphasized the role of AI and automation in creating 'invisible IT' solutions that work seamlessly in the background, such as preventing over 205,000 help desk tickets monthly through proactive monitoring and automated fixes. He also discussed his leadership philosophy, drawing on lessons from his niece's track and field hurdles to illustrate the importance of coaching teams over obstacles, whether budget constraints or siloed cultures. With his engineering background from the University of Michigan and MBA from the Ross School of Business, Salinas is poised to connect operational scalability with customer-centricity, ensuring Lakeside continues to deliver measurable outcomes in productivity and cost savings for enterprises worldwide.

Source Statement

This curated news summary relied on content disributed by citybiz. Read the original source here, Lakeside Software Welcomes Back Daniel Salinas as COO to Drive AI-Powered Growth

blockchain registration record for this content.