iuvo Among First Globally to Earn Microsoft's Elite Support Services Designation

In a significant industry development, Boston-based IT consulting firm iuvo has achieved a prestigious milestone by becoming one of the first companies worldwide to earn Microsoft's newly launched Support Services designation. This recognition, unveiled at Microsoft Ignite 2025, publicly validates partners who demonstrate excellence in delivering high-quality support across the Microsoft Cloud ecosystem. To earn this badge, iuvo underwent a stringent, third-party audit of its support capabilities, staff expertise, customer satisfaction programs, and case performance metrics, as detailed in Microsoft's program documentation. The designation serves as a clear market differentiator, enabling customers to identify high-performing support partners through official Microsoft badging in a crowded marketplace.

According to Bryon Beilman, President & CEO at iuvo, this achievement validates years of dedicated work and positions the company as an industry standard-setter rather than just a follower. The designation signals to clients that iuvo consistently delivers exceptional support recognized by Microsoft, translating into tangible benefits like reduced downtime, faster issue resolutions, and more resilient operations. For businesses leveraging Microsoft 365, Azure, and multi-cloud environments, this means working with a partner capable of providing elevated support, priority escalation paths, and exceptional customer experience. Beilman emphasized that their proactive approach and deep technical expertise allow them to anticipate issues rather than just react to them, a capability reinforced by their advanced configuration-as-code solutions such as iuvo Guardian.

This recognition comes at a pivotal time when organizations demand faster, smarter, and more personalized support from technology partners. Microsoft created the Support Services designation to help businesses identify partners who meet these evolving higher standards. For iuvo's clients, this means quicker access to advanced resources and solutions that minimize operational disruptions. The company's ability to often resolve issues without escalating to Microsoft, combined with direct access to Microsoft's highest tier when needed, provides significant value. As a Boston-based transformational IT consulting partner since 2007, iuvo has built its reputation on high-touch, strategic services across finance, life sciences, technology, higher education, and professional services sectors, with this latest designation further solidifying its market leadership position.