Impact Networking Launches AI Consulting to Turn Mid-Market Exploration into Results

Impact Networking, a national managed service provider with over two decades of experience, has officially launched a comprehensive AI consulting services practice aimed at helping mid-market organizations transition from theoretical exploration to achieving measurable business results. The initiative is spearheaded by Chief AI Officer Jon Evans, a veteran with nearly 20 years at the company and a background in digital transformation, who leads a specialized team including Anna DeGiulio, Christopher Kukla, Colin Burns, Mike Noonan, Vineeth Kalister, and Dr. Zubia Mughal. The core mission is to cut through the widespread confusion surrounding artificial intelligence by providing structured, practical support that emphasizes responsible application and real-world outcomes rather than mere experimentation, helping businesses build confidence and move forward with clear, achievable goals.

The new practice is organized around three distinct core offerings designed to guide clients through every stage of AI adoption. The first is the AI Labs (Education) workshop, a hands-on session that introduces practical use cases and helps teams identify relevant opportunities, culminating in usable proof-of-concept solutions. Next is the AI Transformation Assessment (Enablement), a multi-week structured evaluation covering people, processes, and technology to prepare organizations for scalable initiatives. Finally, the AI Custom Development (Purpose-Built Applications) service focuses on creating and installing tailored AI solutions with well-defined goals and specific use cases. Each client engagement begins with a four-to-six-week introductory pilot program intended to demonstrate tangible value early and establish a clear path to return on investment, a methodology refined through over a year of internal deployment where the AI team saved Impact approximately 92,000 hours of work in 2025.

Impact's approach uniquely centers on understanding how businesses make decisions, identifying where human judgment is crucial, and determining how AI can reduce bottlenecks to support better outcomes. As Principal Consultant Mike Noonan emphasized, the service is about helping organizations develop a thoughtful AI strategy that strengthens how people work, not just implementing tools. The launch follows successful early access with select clients like commercial refrigeration manufacturer Zero Zone, whose Director Sheila O'Neil-Eisert reported a transformation from uncertainty to clear recognition of AI's ability to solve real business challenges and drive measurable improvements in efficiency and accuracy. This expansion into AI consulting builds seamlessly on Impact's established portfolio of managed IT, cybersecurity, and consulting services, leveraging the expertise of its 800+ professionals across more than 20 locations to help mid-market businesses compete at the highest levels. For more details, visit www.impactmybiz.com.