IBI Launches AI Copilot Training for D365 Supply Chain Professionals

Item by Item (IBI), a leading provider of Microsoft Dynamics 365 training, has launched its new Copilot for D365 Supply Chain Training module, marking a significant advancement in AI-focused enterprise education. This release directly supports Microsoft's vision of embedding artificial intelligence into the core Dynamics 365 Supply Chain application experience, aiming to transform how supply chain professionals operate. The training is designed to help users master a suite of intelligent capabilities, including the Copilot Sidecar—a conversational assistant that allows natural language interaction with the system—Embedded Summarizations for contextual insights, AI-Driven Agents for automating repetitive tasks, and AI-Powered Pages and Workspaces that organize data for efficient review. CEO Elif Item emphasized that Copilot represents "a new way of working," and IBI's training ensures users can confidently apply these AI tools in real-world scenarios, enhancing productivity and decision-making across supply chain operations.

This announcement caps off a year of rapid growth for IBI, which has expanded its content library throughout 2025 to meet the rising demand for AI integration in business software. As organizations increasingly adopt AI technologies, IBI remains committed to delivering practical, role-based training that drives meaningful adoption and impact. The company's platform, accessible via https://www.itembyitem.co, is the largest user-focused online training resource for Microsoft Dynamics 365, serving thousands of users across various industries. It features over 1,300 micro-courses, 90+ learning paths, and 220+ assessments covering key areas like Finance, Supply Chain, Commerce, Sales, and Customer Service, alongside custom development and hybrid training solutions tailored to organizational needs.

The release of Copilot for D365 Supply Chain Training underscores IBI's dedication to bridging the gap between cutting-edge AI features and user competency, ensuring that businesses can leverage Microsoft's innovations to optimize their supply chain management. By focusing on hands-on, scenario-based learning, IBI empowers professionals to navigate complex AI tools seamlessly, reducing the learning curve and maximizing operational efficiency. This initiative not only enhances individual skill sets but also supports broader organizational goals of digital transformation and competitive advantage in an increasingly AI-driven marketplace.