Curated News
By: NewsRamp Editorial Staff
August 22, 2025
FreedomCar Expands Beyond Transportation with Aging Support Concierge Service
TLDR
- FreedomCar-CONNECT provides families with a dedicated advocate to handle logistics, giving them a competitive edge in managing elder care efficiently and freeing up valuable time.
- FreedomCar-CONNECT assigns each household a Client Advocate who conducts assessments and provides weekly coordination for tasks like scheduling and home maintenance.
- FreedomCar-CONNECT enhances quality of life for older adults by reducing daily stressors and promoting meaningful family connections through personalized support services.
- FreedomCar expands beyond transportation with a concierge service that includes wellness, tech assistance, and errands to support aging gracefully and joyfully.
Impact - Why it Matters
This development addresses the critical challenge of supporting aging populations while maintaining family relationships and quality of life. As the senior population grows rapidly nationwide, services like FreedomCar-CONNECT become increasingly vital for families struggling to balance caregiving responsibilities with meaningful connection. The service directly impacts the growing number of adult children who find their limited time with aging parents consumed by logistical tasks rather than quality moments. By providing professional support for administrative burdens, it enables families to focus on emotional connection and shared experiences, potentially reducing caregiver stress and improving overall well-being for both seniors and their families. This model represents an innovative approach to aging support that could set a new standard for senior care services nationwide.
Summary
FreedomCar, Baltimore's trusted transportation company with over 30 years of service, has launched an innovative new service called FreedomCar-CONNECT that expands beyond traditional car services. This personal concierge service is specifically designed to help older adults and their families reclaim quality time by handling the overwhelming administrative and logistical tasks that often consume family visits. The service pairs each household with a dedicated Client Advocate who serves as a long-term point of contact for everything from scheduling medical appointments and coordinating home repairs to organizing paperwork and arranging wellness services.
The inaugural Client Advocate, Debbie Kennison, begins with a comprehensive two-hour in-home assessment to understand each client's unique needs and priorities, followed by weekly visits for ongoing coordination and support. Founder Mark Thistel emphasized that the service addresses the common problem where adult children's visits with aging parents become consumed by errands and problem-solving rather than meaningful connection. The service operates on a membership basis and includes an extensive range of support services such as transportation, errand-running, senior care consultation, property maintenance, billing assistance, physical therapy, restorative yoga, professional organization, wellness services, meal planning, dietary counseling, and home technology assistance.
FreedomCar-CONNECT embodies the growing national conversation about "joyspan" - the concept that aging well isn't just about longevity but about enjoying life along the way. By removing daily stressors and promoting genuine connection, the service helps clients focus on the experiences, relationships, and activities that bring true joy and fulfillment. The service is now available in the Baltimore metropolitan area, representing FreedomCar's expansion from transportation to comprehensive support services that help older adults maintain independence while giving families peace of mind.
Source Statement
This curated news summary relied on content disributed by citybiz. Read the original source here, FreedomCar Expands Beyond Transportation with Aging Support Concierge Service
