Brook.ai Boosts Rural Clinics' HEDIS Scores with Remote Care Innovation

Brook.ai, a leader in remote patient monitoring and care management, has announced how its comprehensive platform is helping healthcare providers—particularly those in rural areas—consistently achieve crucial Healthcare Effectiveness Data and Information Set (HEDIS) quality measures and secure associated incentive payments. The platform combines remote patient monitoring technology with dedicated care teams to track and improve HEDIS measures year-round, going beyond traditional monitoring by integrating AI-powered patient engagement with human care coordination. This ensures patients receive preventive care, complete necessary screenings, and maintain medication adherence, addressing the administrative burden that often causes small practices to miss incentive dollars despite delivering excellent care.

Key features of Brook.ai's quality measure support include home-based blood pressure monitoring to capture required readings under 140 mm Hg for previously uncontrolled patients, proactive outreach for preventive screenings like diabetic eye exams and mammograms, medication adherence monitoring to quickly close refill gaps, monthly check-ins to track health metrics and identify care gaps early, and care team support for patient education and engagement. The platform is especially valuable for rural providers participating in value-based care models, including Medicare innovation programs, as it helps maintain quality standards despite geographical challenges and staffing limitations.

Success stories highlight the platform's impact: University of Buffalo Medical Doctors (UBMD) maintained audit-ready HEDIS compliance for over a year with zero audit findings after onboarding Brook.ai, while Lindsay Bryant, COO at the Office of Dr. Christopher Beney, MD, praised the platform for increasing patient health outcome goals and meeting required measures. Kevin Hughes, MD, a primary care physician at UBMD, noted that Brook.ai dramatically lightened administrative loads, freeing clinical teams to focus on patient care instead of paperwork. Oren Nissim, CEO and Co-Founder of Brook.ai, emphasized that the platform bridges gaps by extending clinical teams' reach through technology and human support, ensuring consistent care management and compliance with quality measures.