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IDR Win Turns Into Court Battle: CollectionPro Helps Provider Pursue $72K Award

CollectionPro highlights a federal IDR win against UnitedHealthcare, where a $72K award went unpaid, leading to court enforcement. Learn about post-award recovery.

This case underscores a harsh reality for out-of-network healthcare providers: a favorable IDR determination is not a guarantee of payment. With payers like UnitedHealthcare sometimes stalling or ignoring awards, providers must be prepared to escalate beyond arbitration to enforce their reimbursement rights. CollectionPro's success in taking this dispute to court signals that persistence and specialized post-award support can make the difference between a paper victory and actual recovery. As the No Surprises Act continues to reshape the reimbursement landscape, providers need partners who understand the full recovery lifecycle, from negotiation to litigation. This news matters because it empowers providers to hold payers accountable and secure the compensation they have rightfully earned.