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New 2026 Certification Bridges AI-Structure Gap for Public Services

AllyAllez launches 2026 'Change & Service Architect' certification to help public services & hospitals succeed with AI by fixing structural gaps in roles & governance.

This news matters because it addresses a critical, often overlooked barrier to successful digital transformation: organizational structure. Many organizations invest heavily in AI technology only to see projects fail because roles, responsibilities, and service workflows are unclear. This program provides a practical framework to build the necessary governance and clarity before deploying AI, which is especially crucial in high-stakes, regulated sectors like healthcare, utilities, and public administration where failures can impact citizen services, patient care, and public trust. By equipping teams with both service architecture and ethical change management skills, it enables safer, more explainable, and more effective AI adoption that actually improves service delivery rather than creating new problems.