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SotaTek's AI Framework Revolutionizes Merchant Onboarding for SE Asia Banks

SotaTek unveils agentic AI framework to transform merchant onboarding for Southeast Asian digital banks, addressing scalability challenges with personalized, compliant solutions.

This development matters because it addresses a fundamental bottleneck in Southeast Asia's digital banking expansion. With millions of MSMEs representing a massive untapped market, traditional onboarding methods create significant friction that limits financial inclusion and economic growth. SotaTek's agentic AI framework enables banks to serve non-tech-savvy merchants at scale while maintaining regulatory compliance in complex environments like Malaysia and Singapore. For consumers, this means more merchants accepting digital payments, creating a more robust digital economy. For MSME owners, it reduces barriers to accessing modern financial services that can help their businesses grow. The technology's adaptability to different digital literacy levels ensures broader participation in the digital economy, potentially accelerating financial inclusion across the region while giving digital banks a sustainable competitive advantage through more efficient operations.