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Revolutionizing Healthcare Contact Centers with AI to Drive Value-Based Care

Discover how Patty Hayward at Talkdesk is using AI to transform healthcare contact centers, driving value-based care and improving patient outcomes.

This news is crucial as it highlights how technology and AI can transform healthcare delivery, making it more efficient and patient-centered. By addressing the barriers to value-based care, such as financial risks and data gaps, Patty Hayward's work at Talkdesk offers a roadmap for healthcare providers to improve patient outcomes and operational efficiency. This transformation not only benefits healthcare providers by enabling them to meet VBC benchmarks and unlock additional revenue but also significantly enhances the patient experience by ensuring more personalized and accessible care.