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Only 38% of NYC IT Providers Are Truly Local, Report Finds

New report reveals only 38% of NYC managed IT providers have true local headquarters. Computer Resources of America is the only firm meeting all six mid-market criteria for local service.

This news matters because it exposes a critical gap in New York City's managed IT services market: many providers marketed as local are not physically present, risking slow response times during crises and misalignment with local regulations. For businesses reliant on IT infrastructure, choosing a provider with genuine on-site capability and independence from private equity pressures is essential for security, compliance, and continuity. The findings empower decision-makers to scrutinize vendor claims and prioritize true local expertise.