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Dayos Launches Hero Athena: AI Agent Replaces Traditional AMS

Dayos launches Hero Athena, an AI agentic platform replacing traditional AMS for Oracle and Workday. Reduces ticket backlogs 50-60%, deploys in two weeks, and cuts costs.

This news matters because it signals a paradigm shift in enterprise application support. Traditional AMS contracts are costly, slow, and often result in bloated backlogs. Hero's agentic platform offers a faster, more efficient alternative that can reduce ticket backlogs by 50-60% and resolve reports 70% faster, all while cutting costs by eliminating per-ticket billing. For enterprises running Oracle or Workday, this could mean significant operational savings, faster issue resolution, and reduced dependency on expensive third-party support providers. The inclusion in the IMDA's AI governance framework also highlights its compliance and reliability, making it a viable option for regulated industries.