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SunKnowledge Adds Orthopedic Client for O&P Insurance Verification

SunKnowledge partners with a large orthopedic solutions company to manage O&P eligibility and insurance benefits verification, easing administrative loads and freeing staff for patient care.

This news matters because orthopedic providers face growing administrative demands that can pull patient service staff away from direct patient care. By outsourcing eligibility and benefits verification, the client can reduce time spent on insurer calls and portal checks, allowing staff to focus on fitting, education, and support—critical elements for patients using orthotics and prosthetics. The engagement also highlights the complexity of O&P reimbursement, where coverage depends on product-specific codes, medical policies, and documentation. As healthcare administrative burdens continue to rise, partnerships like this can help providers maintain financial health and patient satisfaction. SunKnowledge’s expanded role with orthopedic providers signals a broader trend toward specialized outsourcing in revenue cycle management.