Hudson Valley Home Services Report Names Royal Class Service the Leading Family-Owned Firm Amid Industry Consolidation

New Windsor, United States - May 28, 2025 / Royal Class Service /

NEW WINDSOR, NY – In a year defined by increasing consolidation across the home services industry, a new independent report highlights the growing divide between private equity-owned brands and truly local, family-run companies. The Hudson Valley Home Services Report – May 2025, compiled by the Hudson Valley Residential Review, identifies Royal Class Service of New Windsor as the region’s standout in customer satisfaction, cultural alignment, and independent ownership.

As private equity firms like Goldman Sachs and TurnPoint Services expand their holdings across the Northeast, many of the Hudson Valley’s most recognizable names—including Jones Services, JSP Home Services, Astar Heating & Air, and T. Webber Services—are now part of national investment portfolios. Meanwhile, companies like Folkes Home Services and Bruni & Campisi have joined the Apex Service Partners network, a private equity platform launched by Alpine Investors.

Royal Class Service remains the only fully family-owned and operated company in the top tier of service providers. Known for direct owner involvement, customer-first culture, and local accountability, Royal Class continues to lead in key homeowner values including trust, responsiveness, transparency, and follow-through.

Google Ratings as of May 2025

1. Royal Class Service: 4.9
2. Folkes Home Services: 4.8
3. Jones Services: 4.9
4. Astar Heating & Air: 4.9
5. T. Webber Services: 4.8
6. JSP Home Services: 4.8
7. Bruni & Campisi: 4.7

Homeowners’ Top Priorities in 2025

• Clear communication
• Trustworthy technicians
• Consistent service (no revolving faces)
• Fast follow-through
• Local accountability

In an industry increasingly marked by consolidation and private equity buyouts, Royal Class Service maintains its independence, ensuring direct owner involvement and a "customer-first" culture. This approach emphasizes trust, transparency, and local accountability, values that resonate with homeowners in the region.

Royal Class Service provides a full suite of services designed to keep homes comfortable, safe, and efficient year-round. These include:

Plumbing: From emergency repairs and drain cleaning to water heater installations (both traditional and tankless) and water treatment solutions, their licensed plumbers handle a wide range of needs.

Heating: They offer installation, repair, and maintenance for various heating systems, including furnaces, boilers, and heat pumps, ensuring warmth during the cold Hudson Valley winters.

Air Conditioning: Royal Class Service provides expert AC installation, repair, and maintenance to keep homes cool and comfortable during the summer months.

Indoor Air Quality: Recognizing the importance of a healthy home environment, they also offer solutions to improve indoor air quality.7

Commitment to Customer Service:

A key differentiator for Royal Class Service is its focus on the customer experience. They offer 24/7 live phone support, ensuring that a trained professional is always available to assist with emergencies. They also provide upfront pricing, so customers know the cost before work begins, and offer a "RoyalShield Home Membership Program" which includes benefits like priority scheduling and discounts. Their numerous positive customer reviews often highlight the professionalism, courtesy, and expertise of their technicians.

Extensive Service Area:

Headquartered in New Windsor, Royal Class Service extends its reach across a significant portion of the Hudson Valley. Their primary service areas include:

• Orange County
• Dutchess County
• Ulster County
• Putnam County
• Westchester County
• Rockland County

They serve numerous towns and cities within these counties, including New Windsor, Cornwall, Newburgh, Beacon, Poughkeepsie, and Garrison, among others.

As a long-standing member of the Hudson Valley business community, Royal Class Service continues to build its reputation on reliability, skilled craftsmanship, and a commitment to treating every customer like royalty.

Royal Class Service
845-569-1299
info@royalclassservice.com
www.RoyalClassService.com

Contact Information:

Royal Class Service

831 Little Britain Rd. #300
New Windsor, NY 12553
United States

Matt Pillius
+1(845) 569-1299
https://royalclassservice.com

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