By: citybiz
July 1, 2025
Q&A with Ed Wolff, CEO of Aerwave
Ed Wolff is a transformative leader at the intersection of multifamily real estate and technology, currently serving as CEO of Aerwave-the next-generation managed Wi-Fi platform powering seamless digital experiences for apartment communities nationwide. With over 25 years of executive leadership, Ed is renowned for driving growth, innovation, and operational excellence across some of the industry’s most influential organizations.
At Aerwave, Ed leads the charge in redefining how properties connect, overseeing revenue, retention, and strategic initiatives that are setting new standards for resident connectivity and owner value. Under his vision, Aerwave is pioneering fiber-based mesh networking and proprietary software that delivers instant-on, gigabit-plus internet, transforming the connectivity foundation for thousands of apartment homes.
Before joining Aerwave, Ed was President and Chief Revenue Officer at LeaseLock, where he orchestrated exponential growth-surpassing $10 billion in insured leases and serving more than 150 clients representing over 3 million units. He played a pivotal role in securing $75 million in funding from global investors and scaling LeaseLock into an industry leader. Ed’s expertise also shaped the success of RealPage LeasingDesk Insurance & Screening, where he built the nation’s largest renters insurance and screening platform, and he has also held senior leadership roles at Cortland, Pinnacle (now Cushman & Wakefield), and Place Properties.
Tell me what Aerwave does.
Aerwave is a next-generation managed WiFi platform that transforms connectivity in multifamily communities. Using a 100% fiber network backbone and proprietary software, Aerwave delivers instant-on, gigabit-plus internet across entire properties. This enables seamless, secure, and always-on connectivity for residents, site teams, and owners, supporting everything from smart home devices to property operations.
You are based in Dallas. Do you have clients all over the country, or are you focused on the Texas market?
While Aerwave is headquartered in Dallas, the company serves clients nationwide. Since its 2019 launch, Aerwave has expanded to over 28 markets across the U.S., supporting more than 50,000 apartment homes and partnering with leading multifamily owners and operators, including 30% of NMHC Top 50 Owners and Managers.
Internet connectivity and broadband are so common today that people don’t even think about it. What is the critical problem that you solve?
The critical problem Aerwave solves is the complexity, inconsistency, and inefficiency of traditional broadband in multifamily buildings. Residents often face fragmented networks, dead zones, and complicated setup processes. Aerwave’s unified, property-wide network infrastructure provides seamless, private, and secure WiFi everywhere on the property—eliminating the need for individual routers and ensuring a move-in ready, always-on experience.
Why is broadband access so important in the multifamily space? And what are the barriers to making it universal?
Broadband is now considered a fundamental utility in multifamily housing—residents expect immediate, reliable, and high-speed internet as soon as they move in. It’s essential for work, education, entertainment, and smart home technology, and is a top factor in leasing decisions.
Barriers to universal access include outdated building infrastructure, high upgrade costs, regulatory complexities, and affordability challenges—especially in older or subsidized properties where ISPs may not see a strong return on investment.
Why aren’t the major national broadband companies doing what you’re doing?
Major ISPs typically focus on traditional, unit-by-unit service models and may not invest in the infrastructure upgrades needed for seamless, property-wide connectivity—especially in older or lower-income buildings. Their business models often don’t prioritize the unique needs of multifamily owners and residents, nor do they provide the instant-on, managed WiFi experience that Aerwave delivers.
What makes Aerwave different than other ISPs?
Aerwave stands out through its owner- and operator-focused approach, proprietary technology, white glove customer service, and whole-property managed WiFi platform. Key differentiators include:
Instant-on, gigabit-plus connectivity throughout the entire property
Private, secure networks for each resident—no need for personal routers
Seamless mobility: residents stay connected anywhere on the property
Smart home enablement supports IoT devices and property tech
Superior 24/7 domestic customer support from multifamily industry experts
Value for owners: increases net operating income and streamlines operations
What do you see as the future of broadband in the residential rental market?
The future of broadband in residential rentals is seamless, property-wide connectivity that’s as reliable and essential as electricity or water. Residents will expect instant, secure access everywhere—from their unit to amenities—along with support for smart home devices and evolving digital lifestyles. Managed WiFi platforms like Aerwave are poised to become the standard, enabling owners to differentiate their properties, drive value, and meet the rising expectations of renters in a digital-first world.
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