Curated News
By: NewsRamp Editorial Staff
April 23, 2024

WebCE Wins Silver Stevie® Award for Customer Service Department of the Year

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Source News Release

TLDR

  • WebCE won the Silver Stevie® Award for Customer Service, setting a standard of excellence in the industry.
  • WebCE's Support Services team, led by Jordan Smith, achieved a 96% satisfaction rating this year.
  • WebCE's commitment to providing exceptional customer service contributes to the high satisfaction rates reported.
  • The Stevie Awards for Sales & Customer Service are the world's top honors for customer service and sales professionals.

Impact - Why it Matters

The recognition of WebCE with the Silver Stevie® Award for Customer Service Department of the Year highlights the company's commitment to providing world-class service and sets an inspiring standard of excellence. This achievement demonstrates the impact of dedicated customer service and continuous improvement, ultimately benefiting professionals in a wide range of industries who rely on WebCE for their online education and training solutions.

Summary

WebCE, a leader in online continuing education service and support, won the Silver Stevie® Award for Customer Service Department of the Year in Public Services and Education during the 18th annual Stevie Awards for Sales & Customer Service. This is WebCE's third consecutive Stevie Award, winning Bronze in both 2023 and 2022, and its first Silver Stevie Award win. The multi-award-winning WebCE Support Services team, led by Jordan Smith, saw a 96% satisfaction rating this year, or 4.8 out of every 5 customers. Customer reviews reflect an appreciation for WebCE's personalized approach and deep expertise, which leads to quicker resolutions. The judges were particularly impressed by WebCE's proven, established framework designed to ensure each team member offers world class service.

Source Statement

This curated news summary relied on this press release disributed by 24-7 Press Release. Read the source press release here, WebCE Wins Silver Stevie® Award for Customer Service Department of the Year

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