Curated News
By: NewsRamp Editorial Staff
February 13, 2026
New Program Teaches Businesses to Move Beyond Performative Listening
TLDR
- The Listening Path's new program helps businesses gain a competitive edge by improving client relations and reducing lost clients through better listening skills.
- Mastering The Listening Path teaches practical, repeatable methods to move beyond performative listening and understand motivations, with foundational and advanced tracks for different situations.
- This program creates a better workplace by fostering a listening culture that encourages creativity, innovation, and makes employees and customers feel truly heard.
- The Listening Path offers a unique licensable program that transforms listening into a skill to uncover hidden concerns in both personal and professional settings.
Impact - Why it Matters
Effective listening is fundamental to organizational success yet remains one of the most underdeveloped skills in business environments. When stakeholders feel unheard, it leads to disengagement, poor decision-making, and lost opportunities. This program addresses a critical gap in professional development by providing structured methodologies that transform superficial listening into genuine understanding. In an era where workplace communication breakdowns cost companies billions in lost productivity and turnover, developing authentic listening skills can improve team collaboration, enhance customer relationships, and foster innovation. The program's scalability means organizations of any size can benefit, potentially transforming workplace dynamics across industries and creating more psychologically safe environments where diverse perspectives are valued and understood.
Summary
The Listening Path®, founded by award-winning author and educator Christine Miles, has launched "Mastering The Listening Path," a groundbreaking licensable program designed to help businesses cultivate authentic listening cultures. This innovative educational offering addresses a critical business challenge identified by Miles: stakeholders including employees, customers, vendors, and board members frequently report feeling unheard, which can create significant organizational problems. The program moves participants beyond performative listening behaviors—such as nodding, maintaining eye contact, or simply waiting to speak—and provides practical, repeatable methods to uncover hidden concerns and understand the true motivations driving decisions in both professional and personal contexts.
"Mastering The Listening Path" offers two distinct mastery levels: a foundational track that builds essential listening skills and an advanced track for applying these skills in complex, high-stakes situations. The program's flexibility makes it suitable for diverse environments where collaboration, leadership, sales, or customer service are essential, scaling effectively from small teams to global organizations with thousands of employees. Miles emphasizes that creating a genuine listening culture enables businesses to better meet client expectations while fostering vibrant environments that encourage creativity and innovation among employees, ultimately improving client relations and enhancing workflow efficiency.
The program represents a significant evolution of Miles' proven experiential workshops, which have already been delivered across various industries throughout the United States and Canada, including law firms, consulting practices, and educational organizations facing cultural challenges, failed initiatives, and lost clients. As the only educational program in the United States specifically designed to teach listening skills, "Mastering The Listening Path" promises to deliver high-quality educational content at an accessible price, empowering participants with immediately applicable skills for meetings, coaching conversations, and customer interactions that lead to higher understanding, greater learning, and increased emotional intelligence.
Source Statement
This curated news summary relied on content disributed by 24-7 Press Release. Read the original source here, New Program Teaches Businesses to Move Beyond Performative Listening
