Intershop's 2025 Results: Cloud Steady Amid Revenue Dip, Eyes Balanced 2026

Intershop Communications AG, a global B2B commerce solutions provider for the manufacturing and wholesale sectors, reported its preliminary financial results for 2025, revealing a mixed performance amid strategic transitions. The company, led by CEO Markus Dranert whose contract was extended until March 2029, saw total revenues decline to EUR 33.3 million from EUR 38.8 million the previous year, with service and license revenues dropping significantly. However, the strategically vital cloud business held steady at EUR 20.5 million, representing 62% of total revenue, while incoming cloud orders surged 9% to EUR 21.7 million, signaling strong future potential. The operating result (EBIT) was negative at EUR -2.8 million, primarily due to a complex major service project that consumed substantial resources but was successfully accepted in early February 2026, marking a key operational milestone. Despite the challenges, Intershop implemented cost-cutting measures, including personnel reductions, and increased its equity ratio to 36%, positioning itself for a more stable future.

The financial details underscore a company in transformation, with cloud ARR stable at EUR 20.1 million and a cloud margin of 65%, though net new ARR was modest at EUR 0.6 million due to expiring contracts. Gross profit fell to EUR 14.7 million, with the margin dipping to 44%, while operating expenses slightly decreased to EUR 17.5 million, aided by a 15% reduction in sales and marketing costs. R&D expenses rose 8% to EUR 7.2 million, reflecting ongoing investment in technology, particularly the advancement toward an agentic B2B commerce platform. The partner-first strategy, launched in 2024, began shifting project implementation to partners, contributing to the service revenue decline of 29% to EUR 6.3 million. With cash reserves at EUR 8.8 million and a workforce reduced to 224 employees, Intershop aims for a balanced EBIT in 2026, forecasting slightly lower revenues but improved cost efficiency, as detailed in the original release on www.newmediawire.com.

Looking ahead, Intershop's outlook for 2026 is cautiously optimistic, with expectations for incoming cloud orders and net new ARR to remain at prior levels and a forecast of a balanced operating result after cost reductions. The leadership continuity, with Dranert's extension and CFO Petra Stappenbeck, emphasizes a long-term strategic focus on cloud growth and technological innovation. This news matters as it highlights Intershop's resilience in a competitive B2B commerce market, where cloud stability and order growth amidst revenue declines suggest a pivot toward sustainable profitability. For stakeholders, including investors and clients in the upper mid-market, the report signals a company navigating operational hurdles while laying groundwork for future success, with full audited results to follow in mid-March 2026.