Curated News
By: NewsRamp Editorial Staff
September 17, 2024
Inova Partners with Hyro and NICE to Improve Patient and Staff Satisfaction with AI Innovation
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- Inova's collaboration with Hyro and NICE will streamline patient communication, improving operational efficiency and enhancing the delivery of care.
- Inova will leverage Hyro's AI-powered voice and chat assistants along with NICE CXone to automate routine tasks, streamline communication, and enhance self-service options.
- Inova's partnership with Hyro and NICE aims to revolutionize patient and team member engagement, ensuring a more personalized and intuitive experience while delivering exceptional care.
- Inova's adoption of cutting-edge AI technologies from Hyro and NICE will lead to expanded call coverage, lower operational costs, and safer implementation of generative and conversational AI.
Impact - Why it Matters
This news matters because it showcases the significant impact of AI innovation in healthcare, leading to improved patient and team member communication, streamlined operations, and enhanced care delivery. The collaboration between Inova, Hyro, and NICE will ultimately result in a more personalized patient experience, improved team member productivity, and lower operational costs, ensuring exceptional care and service for patients.
Summary
Inova, a leading health system, has announced a collaboration with Hyro and NICE to improve patient and staff satisfaction with AI innovation. This partnership will leverage Hyro's AI-powered communications platform and NICE's AI-powered customer experience solutions to enhance patient and team member communication, streamline operations, and improve the delivery of care.
The collaboration aims to automate routine tasks, improve patient and team member communication, and boost operational efficiency. Inova's Executive Vice President, Matt Kull, expressed excitement about the integration of advanced AI capabilities to revolutionize patient and team member engagement. Hyro's CEO, Israel Krush, also highlighted the partnership's focus on responsible AI-powered chat and voice functionality to ensure best-in-class patient and employee access to care.
Source Statement
This curated news summary relied on this press release disributed by 24-7 Press Release. Read the source press release here, Inova Partners with Hyro and NICE to Improve Patient and Staff Satisfaction with AI Innovation
