Curated News
By: NewsRamp Editorial Staff
September 02, 2025
Incognito and BM COM Partner to Transform European Broadband Management
TLDR
- Incognito's partnership with BM COM gives European broadband providers a competitive edge through advanced device management that reduces costs and accelerates service innovation.
- Incognito's cloud-based DX Solution uses TR-069 and TR-369 standards to configure, monitor, and manage customer-premises equipment via BM COM's SaaS deployment.
- This collaboration improves broadband reliability and smart home services, enhancing daily connectivity and quality of life for households across Europe.
- Incognito and BM COM enable virtualized containers on CPEs for smart home apps, merging advanced tech with practical home management solutions.
Impact - Why it Matters
This partnership directly impacts European broadband consumers by enabling service providers to deliver more reliable, high-performance internet experiences with fewer connectivity issues. As remote work, streaming, and smart home technologies become increasingly essential, this collaboration ensures that broadband operators can proactively manage network performance, quickly resolve technical problems, and deploy innovative services that enhance the connected home experience. For consumers, this means fewer service disruptions, faster resolution of Wi-Fi problems, and access to advanced smart home features without requiring technical expertise or additional hardware investments.
Summary
Incognito Software Systems, a global leader in broadband service orchestration and device management solutions, has announced a strategic partnership with BM COM, a value-added reseller and system integrator, to deliver advanced device and in-home Wi-Fi management solutions to broadband providers across Europe. This collaboration enables BM COM to host Incognito's cloud-based Digital Experience (DX) Solution, providing European operators with a turnkey platform to efficiently configure, monitor, and manage customer-premises equipment while proactively resolving connectivity issues and launching innovative smart home services.
The partnership features a fully managed SaaS deployment of Incognito's DX Solution, combining the company's industry-proven software with BM COM's regional support and technical expertise. This carrier-grade, vendor-agnostic platform includes an award-winning Auto Configuration Server (ACS) with User Services Platform (USP) support, enabling seamless device management, automated network-wide monitoring, and real-time analytics over any access technology. The solution supports standards such as TR-069 and TR-369, providing enhanced visibility, lifecycle control, and self-care tools for in-home devices, along with the ability to deploy smart home apps directly on CPEs using virtualized containers to improve subscriber quality of experience.
Company executives from both organizations emphasized the strategic importance of this collaboration. Gary Knee, CEO at Incognito, stated that this partnership demonstrates their commitment to expanding global reach and providing innovative solutions, while David Mansfeld, Managing Partner at BM COM, highlighted how the combination of best-in-class technology with hands-on services will empower service providers to improve operational efficiency, gain real-time visibility into connected homes, and elevate customer experience. Incognito will be exhibiting these solutions at Connected Britain 2025, showcasing how their advanced management capabilities can help broadband providers innovate their services.
Source Statement
This curated news summary relied on content disributed by 24-7 Press Release. Read the original source here, Incognito and BM COM Partner to Transform European Broadband Management
