Curated News
By: NewsRamp Editorial Staff
October 24, 2024
Hyro Partners with Cisco to Revolutionize Healthcare Contact Centers
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- Hyro's AI-powered assistants revolutionize healthcare contact centers, reducing call abandonment rates by 85% and improving speed to answer by 79%.
- Hyro's platform integrates with Webex Contact Center and Cisco Finesse, creating an intelligent call-routing system for efficient and accurate support.
- Hyro's responsible AI-powered assistants enhance patient experiences and streamline operations, ensuring patients receive the care they need without unnecessary friction.
- Hyro's partnership with Cisco revolutionizes healthcare contact centers, delivering efficient and personalized support for patients and providers.
Impact - Why it Matters
<p>This news matters because the partnership between Hyro and Cisco will significantly improve patient experiences and operational efficiency in healthcare contact centers. With the integration of responsible AI-powered assistants, patients will receive efficient and personalized support, leading to better care outcomes. Additionally, healthcare providers will benefit from increased operational efficiency and cost savings.</p>
Summary
In a move to improve patient access and support experiences, Hyro, a member of Cisco's partner ecosystem, announced a transformation of traditional contact center operations with its responsible AI-powered assistants. The integration aims to revolutionize and elevate healthcare operational efficiency for both patients and providers by seamlessly integrating with Cisco's telephony and agent desktop infrastructure to create an intelligent, conversational call-routing system.
Source Statement
This curated news summary relied on this press release disributed by 24-7 Press Release. Read the source press release here, Hyro Partners with Cisco to Revolutionize Healthcare Contact Centers
