Curated News
By: NewsRamp Editorial Staff
February 12, 2026
CleverTap Named Leader in Gartner's 2026 Magic Quadrant for Personalization
TLDR
- CleverTap's Gartner Leader recognition offers businesses a competitive edge with AI-driven personalization that can boost conversion rates by up to 35%.
- CleverTap's CleverAI™ Decisioning Engine uses agentic AI to analyze customer intent and autonomously orchestrate real-time, 1:1 personalized engagements across channels.
- CleverTap's AI personalization helps brands build lasting customer relationships through relevant, responsible engagement, making digital experiences more meaningful and effective.
- CleverTap earned a spot in Gartner's 2026 Magic Quadrant for Personalization Engines, highlighting its innovative AI-first approach to customer engagement.
Impact - Why it Matters
This recognition matters because Gartner's Magic Quadrant is widely regarded as the definitive evaluation framework in enterprise technology markets, influencing billions in purchasing decisions annually. For businesses seeking personalization solutions, CleverTap's leader status signals proven capability to deliver measurable results like 35% higher conversion rates through AI-driven engagement. As customer expectations for personalized experiences continue to rise across industries from retail to financial services, this validation helps organizations identify platforms that can deliver real business outcomes rather than just technical features. The emphasis on responsible, effective personalization addresses growing concerns about data privacy and AI ethics in customer engagement, making this relevant for any company navigating the balance between personalization and consumer trust in today's digital landscape.
Summary
CleverTap, the all-in-one customer engagement platform, has achieved a significant industry milestone by being positioned as a Leader in Gartner's 2026 Magic Quadrant™ for Personalization Engines. This evaluation, based on specific criteria analyzing completeness of vision and ability to execute, recognizes the company's progress alongside forward-looking brands and partners dedicated to delivering relevant, responsible, and effective personalization. The announcement, distributed via NEWMEDIAWIRE, highlights how CleverTap's hyper-personalization approach, built around agentic AI capabilities from CleverAI™, enables "Experience of One" through 1:1 engagement at scale.
At the core of this recognition is CleverAI™, the enterprise-grade agentic intelligence and decisioning engine that interprets customer intent to connect brands with customers through the right message, on the right channel, at the right moment. According to Anand Jain, Co-founder and Chief Marketing Officer, this positioning confirms CleverTap's capability to improve business outcomes with the power of CleverAI™. The platform's comprehensive suite of personalization capabilities reportedly helps brands drive measurable outcomes, including up to 35% higher conversion rates across key use cases in industries like financial services, retail, ecommerce, media, telecom, and many others.
CleverTap's market momentum stems from its focus on unified intelligence, real-time decisioning, and scalable hyper-personalization through its AI-first customer engagement platform. The company, backed by global investors including Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, serves leading brands worldwide such as TD Bank, Burger King, Paytm, Levi's, IKEA, and Emirates NBD. Readers interested in learning more about CleverTap's strengths and cautions can view a complimentary copy of the Magic Quadrant report here, which provides detailed analysis of provider offerings in the personalization engines market.
Source Statement
This curated news summary relied on content disributed by NewMediaWire. Read the original source here, CleverTap Named Leader in Gartner's 2026 Magic Quadrant for Personalization
