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Aureon Launches AI-Powered Ascend for Teams with Intermedia Partnership

Aureon launches Ascend for Teams, an AI-powered UCaaS/CCaaS platform with Intermedia. Enhances business communications, collaboration & customer service through cloud technology.

This development matters because unified communications and contact center solutions are critical for modern business operations, especially with the rise of remote and hybrid work models. The partnership between Aureon and Intermedia brings enterprise-grade AI-powered communications technology to businesses of all sizes, potentially leveling the playing field for smaller organizations that previously couldn't afford sophisticated UCaaS and CCaaS platforms. For readers, this means more efficient customer service interactions, improved team collaboration regardless of location, and potentially lower communication costs through cloud-based solutions. In an increasingly digital business environment, having reliable, scalable communications infrastructure is essential for competitiveness and customer satisfaction.